Support DIVISION

The Support Division of the police department plays a vital role in maintaining the operational efficiency and administrative integrity of the department. Comprised primarily of civilian support staff, this division is tasked with a range of important responsibilities that facilitate the seamless functioning of law enforcement activities.

Key functions of the Support Division include the processing of completed police reports and the data entry of these reports into the records management system, ensuring that all documentation is accurate and up-to-date. The team meticulously maintains and files all reports and documents, finalizing case files and transmitting them to the District Attorney’s Office for prosecution.

In addition to report management, the Support Division compiles crucial data necessary for the submission of the New York State Uniformed Crime Reports and the Incident-Based Reporting system. They actively track and update case statuses, enabling timely analyses.

The division is responsible for monthly and annual reporting, which provides transparency and accountability for the police department's operations. Public records requests are efficiently processed, ensuring community access to information. 

On the administrative side, the Support Division oversees payroll and employee time records, supporting the department's workforce management. They also handle building maintenance and cleaning, contributing to a safe and welcoming environment for both staff and the community. 

Furthermore, the Support Division staffs the front desk, serving as the first point of contact for visitors and providing essential assistance. Our civilian desk officers are responsible for the intake of walk-in complaints, taking incoming calls, managing warrant files, and act as a liaison between Broome County Dispatch and our officers.  Their role is vital as they allow all officers on the shift to be available to leave the station and respond to calls for service.  

Fr. Dennis Ruda, of the All Saints Polish National Catholic Church at 42 Harry L Drive, is the Departmental Chaplin. Fr. Ruda gives emotional support and spiritual guidance as well as blessings and prayers at many police functions.  

Through these diverse responsibilities, the Support Division ensures that the police department operates effectively, allowing sworn officers to focus on their primary mission of maintaining public safety and community service.